Transform complex digital products into intuitive, high-converting experiences.
AI, Website & Workflow CRM Development for Hong Kong NGOs
NGO workflow CRM
Service delivery dashboard
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Six-month trend
Jul 2026
Active case volume
24Intake
38Assessment
42Service plan
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We buildAI that teams trust.Platforms that scale.Experiences for everyone.
01About i2
For two decades, i2 has helped Hong Kong NGOs and mission-led organisations turn complex service workflows into dependable digital platforms.
Why organisations choose i2 ↗We unite NGO workflow discovery, accessible website design, custom CRM development and responsible AI implementation in one senior team. That means fewer hand-offs, clearer decisions and systems built for long-term ownership—not just launch day.
Enterprise clarity
Complex workflows become calm, accessible interfaces that make sense to real teams.
Built to evolve
Modular systems, responsible AI and maintainable architecture keep creating value after release.
02What we do
From secure AI assistants and accessible Drupal websites to CRM, case management, e-forms, reporting and workflow automation, we design one maintainable system around how your teams already work.
ai
AI with human control
Custom AI-powered Learning Management System (LMS) in Hong Kong.
connected
Connected platforms
The ultimate CRM solution built specifically for Hong Kong’s NGOs, public sectors, and growing enterprises.
commerce
Digital commerce
Build secure, high-conversion storefronts with i2's custom E-commerce development in Hong Kong.
mobile
Mobile experiences
Build high-performance, secure mobile applications with i2. Expert native iOS, Android, and cross-platform (React Native/Flutter) development in Hong Kong.
03Sector depth
Our work with Hong Kong NGOs, social services, education and healthcare means faster discovery, fewer assumptions and solutions grounded in how your organisation really operates.
04i2 products
TalentSift
Five-pillar AI screening and interview automation for clearer, fairer hiring decisions.
View productChatify
A secure knowledge base and chat automation platform that keeps expert guidance close.
View productMinutesMax
Voice-to-text and meeting analytics that turn conversation into accountable next steps.
View product05Selected work
Vinda Hong Kong Official eShop
Explore how i2 CO. built Vinda Hong Kong’s official e-commerce platform. Highlights modular CMS design, PayDollar payment integration, SF Express API delivery tracking, and responsive mobile UI/UX.
Dr.P 金裝 PRO Website Design & Digital Transformation
i2 redesigned and developed the official digital portal for Dr.P 金裝PRO, bridging brand education, direct sample distribution, and retail conversion. The platform showcases Dr.P’s premium product lines—including AiryPro™ breathable pull-up pants (透氣活力褲) and adult diapers (透氣棉柔紙尿片)—while empowering caregivers through intuitive navigation, an automated Free Trial Pack Request System, and an offline-to-online Store Locator.
CityUHK Future-Ready Hong Kong Summit 2026
We are honored to have partnered with the tripartite collaboration between Chinachem Group (CCG), City University of Hong Kong (CityUHK), and Hang Seng Bank (Hang Seng) to develop the official digital platform for the Future-Ready Hong Kong Summit 2026.
Department of Science and Environmental Studies (SES EDUHK)
We are honored to have partnered with the Department of Science and Environmental Studies (SES) at The Education University of Hong Kong to revitalize their official digital platform.
06Trusted partnerships
City University of Hong Kong
The University of Hong Kong
The Chinese University of Hong Kong
The Education University of Hong Kong
Evangelical Lutheran Church of Hong Kong
Hong Kong NGOs
Frequently asked questions
Start with a specific service or administrative problem. Define data boundaries and human oversight before choosing a model. i2 helps NGOs assess the workflow and prototype with controlled information. We then test the result with staff and users and plan governance around Hong Kong privacy requirements.
An NGO workflow CRM can connect enquiries and referrals with service-user or member records. It can also manage programme registration and consent as well as tasks and documents. Follow-up actions and KPI reporting stay in one permission-controlled platform that reflects your service model.
Yes. We design and develop accessible Drupal websites with structured content and clear journeys. The platform can support multilingual publishing as well as secure forms and integrations. Testing can be planned against WCAG 2.2 Level AA criteria including keyboard access and semantic structure.
Yes. We first map your current website and spreadsheets as well as databases and third-party services. We then define a phased integration plan with appropriate APIs and data migration controls. This lets an NGO improve one workflow at a time without replacing every system at once.
We plan privacy and security from the start. Controls include purpose and data mapping as well as role-based access and data minimisation. We also plan hosting and model choices with logging and human review. The final controls reflect the information involved and the organisation’s risk and governance requirements.
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