Core Platform Launch for Be Priceless
A scalable, multi-tenant e-learning and impact management platform powered by Drupal, unifying caregiver and child learner journeys, longitudinal data collection, and gamified engagement into one responsive, secure digital ecosystem for Be Priceless Limited.
The challenge
Understanding the real problem
Be Priceless needed a scalable digital foundation to expand its community programs across Hong Kong while managing sensitive interactions involving children, caregivers, and external partners.
The primary operational challenges included:
- Fragmented User Journeys: Managing distinct user types (caregivers, child learners, schools/NGOs) required strict access controls and safeguarding workflows.
- Manual Impact Evaluation: Collecting and tracking baseline, end-course, and long-term longitudinal data across thousands of participants created heavy administrative overhead.
- Engagement & Retention: Motivating sustained participation across both adult caregivers and child users required a flexible, multi-dimensional rewards structure.
The approach
Designed around people and operations
i2 mapped the Be Priceless ecosystem around user safety, operational automation, and long-term impact tracking.
- Component-Based Drupal & LMS: Integrated an enterprise Drupal content management system with a structured learning engine to deliver adaptive learning paths alongside flexible content-building tools.
- Safeguarding-First Architecture: Built age-gated registration workflows and parent-led child profile management directly into the Drupal permission system to comply with child protection guidelines.
- Automated Data Pipelines: Designed multi-stage survey gates (Pre-Course, Post-Course, 90–180 day follow-ups) directly into learning pathways to automate impact reporting.
The solution
A system built to keep working
Multi-Channel User Management & Safeguarding
- Age-Gated Self-Registration: Automatically detects user age during sign-up. Users under 18 are prompted to invite a parent/guardian rather than completing direct registration.
- Parent-Led Child Profiles: Parent accounts can create and manage linked Child Learner profiles seamlessly within the Drupal portal.
- Partner Onboarding Workflows: Supports batch CSV imports, digital consent form tracking, and custom referral links for school and NGO partners.
Impact Evaluation Engine & Longitudinal Tracking
- Automated Survey Gates: Enforces mandatory Pre-Course baseline assessments and End-Course evaluations before certificates are issued.
- Sustainment Feedback Loop: Automated background schedulers trigger post-course follow-up surveys at 90 to 180 days to track long-term outcome retention.
Gamified "Three-Pillar" Rewards Framework
- Membership Tiers (Status): Cumulative points unlock 6 progression stages (Seed → Tree → Orchard → Grove → Garden → Forest).
- SEED Wallet (Currency): Transactional point balance earned through course completions and engagement, redeemable for rewards.
- Recursive Strength Tree (Growth): Tracks progress across 5 core growth attributes (Self-growth, Learning, Healthy Mind, Relationships, Safety).
Operational & Event Flexibility
- Safety & Attendance Matrix: Instructors can export real-time class logbooks containing safety markers, Special Educational Needs (SEN) notes, and photo consent statuses.
- Cross-Cohort Makeup Classes: Tracks makeup sessions across different cohorts while correctly crediting completion back to the primary record.
- Multilingual Drupal Publishing: Full English and Traditional Chinese support across both end-user interfaces and administrative backend content creation tools.
Inside the work
Interfaces and moments that matter
Responsible delivery
Trust is part of the architecture
Accessibility and inclusion
The interface uses clear content hierarchy, responsive layouts and structured navigation across desktop, tablet and mobile. English, Traditional Chinese and Simplified Chinese content supports the summit's local, mainland and international audiences.
Case study Q&A
What organisations often ask
What did i2 deliver for Be Priceless?
i2 designed and engineered a custom Drupal portal, an integrated Learning Management System (LMS), impact survey pipelines, and a gamified rewards system.
How does the Drupal platform protect child users?
The platform uses Drupal's flexible role and access controls to enforce age-gated sign-ups, require parent links for minors, and restrict direct communications between unapproved adult accounts and child profiles.
Can administrators measure long-term program impact?
Yes. The platform automates Pre-Course, End-Course, and 90-to-180-day post-course follow-up surveys, feeding real-time outcome data directly into centralized administrative reports.
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