The Hong Kong Society for the Aged

Seniors and Technology- Embracing the Digital Age Inclusion

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Increasing tech-savvy seniors

Background

Our client The Hong Kong Society for the Aged (SAGE) pioneered the online portal e123 allows senior citizen to keep up with technology include website and mobile app. I2 is being assigned for e123 website revamp and mobile app development driven by senior citizen perspective. Both website and mobile app are received Gold Award at Web Accessibility Recognition Scheme 2018-2019 as well as level AA of Web Content Accessibility.
From elderly home to health tips, e123 explores every aspect of senior life. But what makes senior really stand out is its interactivity, offering a participatory forum eCenter as well as the membership engagement programs to encourage seniors to jump on the technology bandwagon.

Highlights

Elderly home information and 12 categories of article

Catering to seniors and their caregivers, this site covers topics from elderly home to health tips, up-to-date on news, community events, interest classes, medical conditions, financial assistance, volunteer, job hunting, travel and healthy recipes that shapes e123 as an one stop senior resources website.

eCenter

If senior want to share a passion with other seniors, chances are being found at eCenter. Senior can share their posts and at some communities like pets, leisure, travel, etc. on this wide-ranging platform. Like, comment, share and bookmark functions are available to enhance interactivity that help seniors stay in touch with friends so as to expand social circle. Notification functions are embedded to deliver instant update to use.

Correlation post

12 categories of article topic bridges with corresponding communities at eCenter in a way to tie up with interested topic on information and discussion platforms. Topics are to be shown base on user’s liked and joined community that deliver customization.

Member engagement program

Several ways to earn bonus points says to do member registration, like, share, comment at information and discussion platforms, turn up to event and to fill up questionnaire, etc. that create greater connectivity. Gift redemption, selection and bonus point earning and deduction record could be reviewed at my profile that giving user a clear picture of bonus point usage.

Chatbot

Chatbot invites user to ask questions in elderly home related matters that served an instant answer service at 24 hours on getting elderly home details and application procedures. Apart from minimizing FAQ demand, user’s questions would be recorded as an evaluation of gaining deeper understanding of user.

Event Check In with QR Code

Event onsite check-in provides a wonderful event experience for both attendees and organizers. Activate event check-in web portal to scan the QR code of attendees, next step user will see a confirmation page and corresponding bonus point would be added. This portal enable organizer to create event by accessing Drupal CMS also.

Web Accessiblity for all

Making websites accessible to user with disabilities and special needs is crucial and will help promote a positive corporate image. The website developed by i2 is in conformance with level AA of Web Content Accessibility.